Which of the following best describes ‘process automation’?

The best description of 'process automation' is utilizing technology to perform tasks without human intervention. This perspective captures the essence of process automation, which primarily focuses on the automation of workflows and business processes to increase efficiency, reduce errors, and minimize the need for human involvement in repetitive tasks. This can involve a wide range of operations, from simple data processing to complex business functions, and can significantly streamline operations, allowing staff to focus on more strategic activities.

The other choices, while related to aspects of automation, do not fully encapsulate the broader definition of process automation. Automating basic administrative tasks refers to a specific category of work rather than the full scope of process automation. Enhancing human capabilities does not specifically address the automation aspect, as it can often imply a collaboration between humans and machines rather than a full automation of processes. Only automating data entry tasks again limits the definition to a narrow function, neglecting the diverse range of processes that can be automated across various domains.