Define 'horizontal integration' as it relates to automation.

Horizontal integration in the context of automation refers to the process of connecting different departments within an organization. This approach aims to create a seamless flow of information and coordination across various functions, such as production, logistics, sales, and customer service. By integrating these departments, organizations can enhance communication, streamline processes, and improve overall efficiency.

This integration allows for better decision-making and faster response times to changes in demand or production, ultimately leading to improved operational performance. Each department can share data and insights that contribute to the organization's goals, fostering collaboration and a unified strategy. In automation, achieving horizontal integration means utilizing technology to connect and harmonize the efforts of separate divisions rather than focusing solely on the machinery or equipment used in production processes.